Berna G Vab

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Verified Reviewer

Cancel online. course

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I want to cancel online course that I bought. Your website tells people course is okay for gmat focus but it is not. I could not find cancellation options on your web site. I looked everywhere.
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Loss:
$699
Cons:
  • No valid info

Preferred solution: Full refund

User's recommendation: Dont buy

Stephen W Dwg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marion, Indiana

Problem with website

Whenever I click on a college site to read more information in the "about" section, the "read more" button doesn't expand the section so I can read the information. What is going on here?
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Anonymous
map-marker Secaucus, New Jersey

Books are Horrible, Lots of Errors, Bad Quality and Explanations

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I tried using a PR book for SAT years ago, everything was horribly written and explained and there were errors everywhere. Made me doubt my abilities. This time around, I went with Manhattan Prep for the GRE and things have improved exponentially. I bought the 1007 GRE PR questions and nothing has changed in the slightest. Will never be buying books or using PR products again. Manhattan Prep and Kaplan all the way!
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Reason of review:
Bad quality
Anonymous

Steal your money~ be careful

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WORST and FULL OF LIARS!!! It took me whole month to deal with princeton review and nothing got solved. I enrolled in princeton review in April 2018 for LSAT- 84 hrs ultimate course. The whole course lasted for 2.5 months and I took the exam in June. Overall, the course had multiple technical problems and I had to make multiple to report the problems but nothing got fixed. My score in June was even lower than when I took the practice exam. So I called and told them that my score was bad and I was not happy so what could them offer? They said that even though they advertised "GUARANTEE BETTER SCORE OR MONEY BACK", they would not return any money back. However, they offered me to retake the course AND a 3 months extension since my account would be expired in July but there was no course ID available yet. I accepted it, my account got extended but I did not have any access to my old recorded lectures or any full tests (to open the tests, you needed haihaisoft pdf but princeton review did not extend my haihaisoft account). So I called back to report the problem and princeton review said that the 3 months extension only give me access to the lesson video but not the recorded lecture and haihaisoft??? Then I called back again to speak with the technical support but nobody picked up or returned my call. I started to feel very disappointed about this company but I SPENT almost $1500 for the course so I had to keep calling. Eventually, I called and talked with a princeton review assistant (a guy) who convinced me to retake the course. He told to go online, look for the new course schedule and called back. So I did but when I called back, they wouldn't let me retake the course since I already had the extension???? very DISAPPOINTED and UPSET. Each time I called princeton review, I was told different and inconsistent. I explained to them my situation and questioned about their consistency. They could not answer but they wouldn't let me retake the course or refund the money. I requested to speak with the supervisor. The supervisor told me that she pulled an "old "recorded phone call and said that I made decision to extend the course instead of retake the course??? She also claimed that I was well aware that I could only choose EITHER retake the course OR extend the course. Ridiculous!!! I requested to listen to the old recorded call and the supervisor rejected it. She told me to get an attorney and the court if I want to listen to the recorded call??? I also told her to pull the recorded phone call between me and the guy who told me to extend AND retake the course. She refused to do so. The problem was not solved! I'm stuck with an stupid, limited access and useless princeton review account. Not sure how big the company is but definitely is full of liars and unreliable. I'm writing this to warn all students not to get trapped by the princeton review companies. Go to other prep companies for better score or at least better services!
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Reason of review:
Not as described/ advertised
Anonymous
map-marker Needham, Massachusetts

The Princeton Review Act Prep Course Review from Needham, Massachusetts

I signed up my daughter for a semin-private ACT class of 2+ weeks ($1500) located in Newton center, MA starting Monday, August 10, 2015. The reason to sign her up at this location is she can walk there and will not need a ride from me. I was notified 2 business days before that the class would move to Lasell college. I was told their office remodeling was delayed. I was given the options of 11 hours private lesson or a refund. Neither was acceptable as it was too late to find another ACT prep class before the school started and my daughter was scheduled for the Sept test. I was suggested Walking, T and Uber. I told Princeton that I don't consider Uber safe for a 16-year-old girl alone. My daughter would have to walk 40 minutes and another 20-30 minutes waiting for or on the T to Riverside. I ended up hiring a local taxi company and take time off from work to transport her. I found this practice from this company unprofessional and unethical.
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Reason of review:
Poor customer service
Anonymous
map-marker Gurgaon, Haryana

Underqualified teachers and mismanagement and a wastage of money Princeton Review Gurgaon

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The Princeton review Gurgaon teachers are a waste of time they have underqualified teachers who are good to play Candy crush on their mobile phones during classes. Mr Sukhpal sucks Princeton Review Gurgaon sucks. They expect a teacher who teaches 6th Graders to teach a SAT student. PARENTS SHOULD NOT WASTE THEIR MONEY ON *** LIKE SUKHPAL AND DIVYA WHO ARE GOOD FOR NOTHING. They are parasites who will suck and feed on your blood and money. Those idiots are really underqualified people. In my interview with one of the teachers i GOT TO KNOW THAT SHE HASN'T EVEN PASSED 12 GRADE.
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Loss:
$100000
Cons:
  • Mr sukhpal and mrs renu two of the biggest idiots
Reason of review:
Bad quality

Preferred solution: Full refund

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